Ethics

Keep the Rules, Do the Right Thing

Compliance & Ethics

Righteousness

Changshin fulfills its social responsibility by establishing
a sound ethical culture through the practice of its Code of Ethics,
and pursues sustainable growth together with local communities

11 Principles
of the Code of Ethics

All Changshin executives and employees must act with integrity, grounded in ethical values, and practice a transparent and sound management culture.
To this end, Changshin has enacted its “Code of Ethics” and made it the standard for the conduct and value judgments of all employees. Based on the Code of Ethics, Changshin creates a fair, equal, safe, and pleasant working environment, lives up to its customers’ trust with sincerity, and practices fair competition.

All employees must comply with the Code of Ethics, and Changshin actively encourages corporations and individuals in business relationships with the Company to comply with it as well. In addition, anyone who becomes aware of unethical conduct or a violation of the ethics rules may report it to the Changshin Audit Group; the reporter’s identity and confidentiality are strictly protected, and the reporter will suffer no disadvantage as a result of the report.
Anyone who has unintentionally engaged in unethical conduct or voluntarily reports past wrongdoing may have their penalty reduced or waived, depending on the case.

Changshin is building a healthy corporate culture based on respect for people, and practices the values of integrity and fairness, mutual trust and respect, and communication.

Equal opportunities
must be provided.
Health and safety
must be protected.
Stakeholders, including customers and competitors, must be respected.
Privacy
must be protected.
The environment must be protected, and energy must be conserved.
An inappropriate work environment must be prevented.
Improper financial dealings among employees or with customers and competitor stakeholders are prohibited.
Confidential matters or information must not be disclosed.
Work and information
must not be used for personal gain.
Responsibility to the nation and society must be upheld.
There must be
no involvement in politics.

Ethics Practice
Activities

In addition to establishing the organization, systems, and other foundations for ethics management activities, Changshin conducts regular training and monitoring.

Operation of the Ethics Management System
- Enactment and revision of the Code of Ethics
- Establishment of the ethics management operating plan
- Employee ethics pledges, etc.
Ethics Management Monitoring
- Operation of the reporting channel
- Ongoing ethics management inspections
Training and Feedback Activities
- Online and offline training
- Identification of improvements based on
  activity results

Report / Consultation

Changshin operates a reporting channel to prevent and eliminate misconduct in pursuit of fair and transparent management.

Whistleblower Anonymity Guaranteed

Disclosure of the reporter’s identity or of any information that could suggest it is prohibited, and reports are sent only to the responsible officer and handled in strict confidence

Types of Reports

Job-related misconduct, corruption, conduct unbecoming, and conduct that damages the Company’s image
Job-related improper gains, such as bribery, acceptance of money or entertainment, embezzlement, and breach of trust
Leakage of Company confidential information or customer-related information
Verbal abuse, physical assault, and conduct that undermines sound public morals
Other suggestions and requests for improvement related to the ethics rules

Report Contact

Chief Ethics Officer

Tel 051-290-4654
E-mail ethics@changshininc.com
Address Audit Group, Changshin, 242 Jangpyeong-ro, Saha-gu, Busan

Procedure

Report Receipt
Reports are received through the Changshin reporting channel.
Content Verification (Registration)
In accordance with the principle of protecting the reporter’s identity, the content you report goes through preliminary steps such as verification with the relevant department, so some time is required before we can respond regarding the start of an investigation.
Investigation Start
The investigation begins after the investigation plan, including personnel and duration, is confirmed. Investigations proceed in the order in which reports are received, and the duration may vary depending on the subject and scope of the investigation.
Investigation Completion
The investigation is completed after the facts of the report have been verified by securing objective evidence and conducting the investigation.
Case Closure
After the investigation is completed, whether disciplinary action will be taken is determined in accordance with internal regulations, and the case is closed.
Result Notification
If the reporter reports under their real name and explicitly requests feedback on the outcome, the result is provided to the reporter, except where doing so would infringe the legitimate rights and interests of the Company.